Archives For Remote Management

"Caution Tape" on flickr, by Picture Perfect Pose (CC BY 2.0)Not every vacation rental owner has a tale to share about The Nightmare Guest – but plenty do. While most guests come and go with few if any issues, owners occasionally find themselves facing some level of destruction or disruption.

Bad situations don’t need to be monumental, either. Finding out someone was puffing away in your non-smoking house, or that Fluffy made a mess on the carpet that nobody mentioned, can just as easily raise your expenses and blood pressure.

Even if you’ve never had a problem, building more hands-on customer service into your management process can help stave off problems in future and create a more positive experience for great guests who are excited to visit.

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Lockitron Remote Keyless Entry

As a vacation rental owner, I’ve come across some pretty awesome high-tech gadgets to help manage my property remotely. In some cases I’m spending a little extra for the peace of mind, but in others I save in the long run. More importantly, I’m chipping away at that distracting “what if they forgot/what if I forgot” feeling. And in a lot of ways it’s making things easier for my renters.

Here are some things I either use, can’t wait to try, or have heard about from other vacation rental owners:

Keyless Entry With Cell Phone

Cool, no? Lockitron lets your guests lock and unlock the door with their cell phones. You can add or revoke access instantly, so it’s great for a multi-user situation like vacation rentals. Continue Reading…