I’ve seen a lot of chatter lately from owners who are frustrated by people who send inquiries even when the calendar shows that the property is already booked.
I can understand that frustration. I work hard to keep my calendar up to date — which is easier, since we purposely designed MyVR to sync calendars across all online marketing! However, it still takes time to update and ensure it’s correct.
Sometimes it feels as if potential renters don’t even look at the calendar. And maybe they don’t! However, I feel differently about this additional work than many owners: whether I’m booked or not, I see each inquiry as an opportunity.
I actually believe it’s (usually) not the traveler’s fault; they don’t want to waste your time, they just want to confirm their plans as quickly and easily as possible. Here are four situations I’ve experienced that may help explain the inquiry overflow. Continue Reading…