Archives For Inquiries

"Oak Terrace Preserve's Walkable Neighborhoods" on Flickr by North Charleston (CC BY-SA 2.0)Referrals are a common way for businesses to grow, and rent-by-owners (RBOs) aren’t any different; you likely already know that word-of-mouth marketing from happy guests can be one of your most powerful assets.

But what about referrals from other businesses — and other vacation rental owners in particular. Is it weird to get referrals from your competitors, or is it a potential source for new bookings that you’ve overlooked?

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"Graveyard lemonade stand" by Nina Frazier on Flickr (CC BY-SA 2.0)You know you have a good thing going: Your guests are happy, the bookings are coming in.

But you can’t help but feel that you’re not quite there yet; you feel like your vacation rental could be doing better, but something hasn’t clicked yet.

What’s the missing link?

Here’s a look at some of the ideas we’ve shared to help you tackle three common issues: Not enough inquiries, not enough bookings, and not enough income.
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"You've Got Mail", by Ron Reiring on FlickrYou put a lot of time and effort into keeping your online reservation calendar up-to-date. And you should: It makes a difference for your vacation rental listings, even impacting your placement in search results. You also don’t want people to waste their time inquiring about dates that aren’t available.

Why, then, do so many people insist on contacting you about days you’ve already blacked out?!  As I said in my last post, I don’t think renters are entirely to blame. Today, I’d like to explain why I’m actually happy to see every one of those inquiries land in my Inbox.

While extra inquiries take extra time and energy — something none of us has in abundance — every inquiry you receive is proof of your hard-earned marketing investment. More importantly, each inquiry has a dollar value attached to it, whether you land a new booking today or not.  Let me walk you through how. Continue Reading…

no vacancy

Photo Credit: taberandrew

I’ve seen a lot of chatter lately from owners who are frustrated by people who send inquiries even when the calendar shows that the property is already booked.

I can understand that frustration. I work hard to keep my calendar up to date — which is easier, since we purposely designed MyVR to sync calendars across all online marketing! However, it still takes time to update and ensure it’s correct.

Sometimes it feels as if potential renters don’t even look at the calendar. And maybe they don’t! However, I feel differently about this additional work than many owners: whether I’m booked or not, I see each inquiry as an opportunity.

I actually believe it’s (usually) not the traveler’s fault; they don’t want to waste your time, they just want to confirm their plans as quickly and easily as possible. Here are four situations I’ve experienced that may help explain the inquiry overflow. Continue Reading…

MyVR WebinarIn case you missed the recent HomeAway Community webinar I hosted on how to give your listings more firepower with a website for your vacation rental, you can watch the recording here. As promised, there were a couple of questions asked that I have answered here.

How do I generate more links to my website?

I’ve written a few articles on link building for your website here on the MyVR blog. The first is what to do after you’ve launched your website and the other is 10 free vacation rental listing sites to boost your SEO. You can also get a few easy links by posting your website on all of your social media profiles (i.e. Facebook, LinkedIn, Twitter) and getting listed on local directories like Google, Yahoo!, and Bing. Continue Reading…

7x More Likely BookingsTo a vacation home renter, your home is one in a million. According to FlipKey, the average traveler will search through numerous property listings across four different websites before finally selecting seven properties to send inquiries to.

Let’s say you’ve got the great photos and relevant information included in your listings to garner one of those requests. Are you ready?

What happens next can make all the difference between a dead-end and a confirmed booking – if not on this trip, then perhaps sometime down the road. How can you create the best chance for a successful inquiry-to-booking conversion? Continue Reading…