Archives For Cancellation Policy

"Ice storm" on flickr, by Amanda B (CC BY 2.0)From a drought in California to snow in Texas, transportation blocked by ice storms and blackouts—not to mention the introduction of “polar vortex” into everyday vocabulary—it’s been an unpredictable season for traveling.

What do you do when your guests’ vacation is derailed by extreme weather—or worse, they can’t even make the journey to start their trip?

How you respond to any particular situation depends a lot on you and the relationship you have with your guests; there are no clear-cut answers, and it’s unlikely you’ll hit the same unexpected situation twice. But here are some ideas and best practices from other vacation rental owners. Continue Reading…

Pet Policy to ConsiderThoughtful policies and procedures for your vacation rental are your first line of defence against disagreements with renters and other awkward or upsetting situations.

A real estate lawyer will walk you through the contractual basics, like your reservation policies, and ensure any legal requirements are covered.

However, the essentials can vary depending on your preferences, and other guidelines outline your processes and expectations. Here’s an overview of policies and procedures you should consider. Continue Reading…